Young Welsh female entrepreneur sets up SUP & Paddleshop in Brecon

As we were all aware, the UK’s interest in paddleboarding took on a new level during COVID-19. All you needed was a board, a paddle, and a buoyancy aid, and you were off—active freedom during lockdown!

In the wake of the pandemic and thinking ahead, one of the Black Mountain Adventure team members decided to buy a few and start selling them. And it also got her thinking about adding a full retail arm to the activity business.

The activity centre and instructors were often asked about their own kit and where customers could buy it for themselves. The answer was nowhere locally. So, Hayley, a key member of the team, only 34 years old at the time and with 12 years in the business, took on the project singlehandedly.
She researched the brands, looking in particular for British-based ones and those that fitted well with the BMA customer base and the advice of the instructing team. She taught herself how to build an e-commerce website and set up all the social platforms, using her international experience in customer service and hospitality to create the brand.